Shipping and Delivery Policy

Shipping and Delivery Policy

  1. Shipping Policy
  • Delivery Locations: Krysstal delivers products exclusively within India.
  • Shipping Charges:
    • Prepaid Orders:
      • Free shipping on all prepaid orders above ₹999/-.
      • A shipping fee of ₹250/- applies to prepaid orders below ₹999/-.
    • Cash on Delivery (COD) Orders:
      • All COD orders will incur an additional charge of ₹199/-.
  1. Delivery Timeframes
  • Processing Time: Orders are typically processed within 1-2 business days after payment confirmation.
  • Estimated Delivery Time: Delivery times vary based on location, distance, and logistics partners. While we provide estimated delivery times on our shipping page, these are subject to change depending on our delivery partners.

Please note that delivery times are estimates and may vary due to unforeseen circumstances such as weather conditions, logistical challenges, or other external factors.

  1. Order Tracking
  • Once your order is dispatched, you will receive an email notification containing your package's tracking information.
  • You can monitor your shipment's progress using the tracking number provided through our courier partner's website.
  1. Cash on Delivery (COD) Policy
  • Availability: COD is available on all our products.
  • Charges: An additional fee of ₹199/- applies to all COD orders.
  1. Delivery Delays

While we strive to ensure timely deliveries, we are not responsible for any delays caused by the courier services or postal authorities. However, we will assist you in tracking down a parcel through our partner courier services.

We are committed to providing a seamless shopping experience and are here to assist you with any concerns.