Q. Can I use hot water with the waterfall and pull-out faucet features?
A. Yes. The main control knob acts as a temperature mixer, allowing you to transition between hot and cold water for both the primary pull-out faucet and the large sprinkler waterfall.
Q. Does the cup washer require a separate water connection?
A. The cup washer connects to your standard cold water line under the sink. It is designed to work on demand; simply press the base of an inverted glass downward to activate the high-pressure spray.
Q. What makes the RO tap different from a regular tap?
A. Our RO tap is built from premium 304-grade stainless steel and is specifically designed to be lead-free and corrosion-resistant. It has been cycle-tested 500,000 times to ensure it handles purified water without dripping or degrading.
Q. How do the triple-flow modes on the pull-out faucet work?
A. You can toggle between modes using the button on the faucet head. Bubble mode is soft and splash-free for handwashing; Shower mode provides a wide spray for rinsing; and Focus mode delivers a concentrated stream for stubborn food residue.
Q. What is the "Rapid Drainage" feature?
A. This is a hygiene-focused feature controlled by a dedicated small knob on the panel. Instead of reaching into a basin of dirty water to pull the plug, you simply turn the knob to remotely open the drain.
Q. Is the panel surface prone to scratches or water stains?
A. No. The panel features a PVD nanotechnology coating which creates a hardened, hydrophobic surface. This makes it highly resistant to scratches, fingerprints, and the mineral buildup often caused by hard water.